Please refer to line 28 within our Terms of Service.įetch may take any action in its sole discretion against any activity it deems fraudulent, including terminating an account. Our team has reached out to this user on multiple occasions with information and warnings regarding the submission of fraudulent receipts. Our team reviewed this user's account once more and this deactivation will still be upheld.
Hello! Thank you for following up with the Fetch team. Fetch has the ********** of providing a fair experience for users to accumulate points and maximize their savings, this is why we have to freeze/deactivate accounts that violate our Terms of Service. This includes but is not limited to, when somebody tries to fraudulently obtain points. We have decided that this user was deactivated and will remain deactivated.įetch loves to award points to our users who act within our guidelines in our Terms of Service, which can be reviewed here: (******************************************************). When taking a look into their snap history, our team discovered that this user was submitting receipts that were in fact fake and received a substantial amount of points by doing so. We were more than happy to review this user's account. Hello! Thank you for reaching out to the Fetch team!
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